Our background


Nairobi Family Support Service (NFSS) has been working in the slums of Nairobi, Kibera, Mukuru and Dagoretti to provide community Based Rehabilitation services to children with disabilities for over 20 years.  It was started by parents of children with disabilities (CWDS) as a local CBO in 1982 with the support of Action Aid Kenya. 

Nairobi Family Support Services has since developed and was registered as a local NGO in 1996.  A committee comprising parents of children with disability and other professionals, elected by members runs the NGO for a period of three years. In a country where the life expectancy for men at birth has been reduced by 10 years (55 to 45) and by 13 years (59 to 46) for women, tremendous obstacles now challenge Nairobi Family Support Services in the face of the current HIV and AIDS epidemic.

Vision Statement

We envision a society that dignifies and provides equal opportunities to persons with disabilities.

Our Mission Statement

We promote a comprehensive family oriented and community based services for people with disabilities and their families/guardians through programs that enhance quality of life and self reliance.

To achieve our mission, we commit to the following core values:-

  • Integrity: We will demonstrate a spirit of accountability and transparency in all our actions
  • Respect: We will value all people and maintain high esteem for one another
  • Confidentiality: for clients and of organizational information.
  • Teamwork: We will create and embrace the spirit of team work
  • Information sharing: We encourage sharing of information, experience and resources
  • Commitment to work: We work for the welfare of PWDs and their families. We value dedication to quality, timeliness, and excellence in our service to the community.
  • Equal opportunity: We will strive to provide quality services to all PWDs irrespective of disability.
  • People: We value all people and strive for personal and professional excellence, through training and teamwork in an open and innovative environment.